Terms of service

Welcome to the Theradome, Inc.’s (“Theradome”) Website (the “Website”). Please read these Terms & Conditions of Use carefully before using the Website (www.theradome.com). Your access, visitation and/or use of the Website, will constitute your agreement to these Terms & Conditions.

If you do not agree to all of these Terms & Conditions of use, please do not use this Website!

Changes to These Terms & Conditions

Theradome may modify these Terms & Conditions from time to time. The most current version of these Terms & Conditions will be hosted on this Website. Your continued access to or use of this Website after the effective date of modification to these Terms & Conditions indicates your acceptance of the modified Terms & Conditions.

The Website Does Not Provide Medical Advice

The contents of the Website, such as text, graphics, images, information and other material contained on the Website ("Content") are for informational purposes only. The Content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. The information is not intended to be provided in the course of a professional relationship between a health care professional and a patient. The information hosted on the Website is not intended to be up-to-date and should not be a reason for you to disregard or delay seeking medical advice for any medical condition that you may have.

Always seek the advice of your physician or other qualified health care professional with any questions you may have regarding a medical condition. If you think you may have a medical emergency, call your doctor or 911 immediately. Reliance on any information provided by Theradome and its products is solely at your own risk.

6-Month Money Back Guarantee

Theradome Inc. is fully committed to your satisfaction with Theradome. We believe in the research behind our products and the results they produce so much that we guarantee your complete satisfaction with the product for a period of 6 (six) months from your date of purchase.

If you are not completely satisfied with your results after this usage period, just submit a return request within the eligible time period, and we will provide a paid return shipping label at our expense.

In order to qualify for this money back guarantee, we simply request that you use the Theradome as instructed in the user manual, 20-minute sessions twice a week for 180 days, to the best of your ability.

If you have not achieved visible or satisfactory results after 180 days from the date of purchase, you may return the Theradome for a full refund of the purchase price, less the shipping cost, 25% restocking fees and interest charges—if a financing option (Affirm) was used for payment.

In order to receive your refund, you must request a Return Merchandise Authorization (RMA) number to return your Theradome within 30 days after the 180-day usage period ends. Returns cannot be processed without an RMA number issued by Theradome Inc. Please note, we will not require you to prove that you’ve used the device according to the user manual in order to issue an RMA number.

This money back guarantee is valid only for orders placed directly on the Theradome Inc. website and shipped to an address in the United States. Unfortunately, we are unable to accept overseas returns due to the varied customs and duty management processes required to manage returns from outside of the United States.

If you have any inquiries regarding our return policy, please email support@theradome.com.

Use of Content

Theradome authorizes you to view the Content on the Website solely for your personal, non-commercial use. Any special rules for the use of certain software and other items accessible on the Website may be included elsewhere within the Website and are incorporated into these Terms & Conditions by reference.

The Content is protected by intellectual property rights, including but not limited to patent, trademark, trade secret and copyright under both United States and foreign laws. Title to the Content remains with Theradome or its licensors. Any use of the Content not expressly permitted by these Terms & Conditions is a breach of these Terms and Conditions and may violate patent, copyright, trademark, and other laws. Content and features are subject to change or termination without notice in the editorial discretion of Theradome. All rights not expressly granted herein are reserved to Theradome and its licensors. Should you violate any of these Terms & Conditions, your permission to use the Content will automatically be terminated.

SMS Terms Of Service

The Theradome mobile message service (the “Service”) is operated by Theradome (“Theradome”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Theradome’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Theradome through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialling system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Theradome. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18444276706 or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Theradome mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18444276706 or email support@theradome.com

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honouring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice

Liability of Theradome and its Licensors

The use of the Website and the Content is at your own risk. Accordingly, Theradome assumes no liability for or relating to the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Website.

The Website and the content are provided on an "as is" basis. THERADOME, ITS LICENSORS, AND ITS SUPPLIERS, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIM ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTIES”™ RIGHTS, AND FITNESS FOR PARTICULAR PURPOSE. Without limiting the foregoing, Theradome, its licensors, and its suppliers make no representations or warranties about the following:
1.1 The accuracy, reliability, completeness, or timeliness of the Content, software, text, graphics, links, or communications provided on or through the use of the Website or Theradome.
2.2 In no event shall Theradome, its licensors, its suppliers, or any third parties mentioned on the Website be liable for any damages (including, without limitation, incidental and consequential damages, personal injury/wrongful death, lost profits, or damages resulting from lost data or business interruption) resulting from the use of or inability to use the Website or the Content, whether based on warranty, contract, tort, or any other legal theory, and whether or not Theradome, its licensors, its suppliers, or any third parties mentioned on the Website are advised of the possibility of such damages. Theradome, its licensors, its suppliers, or any third parties mentioned on the Website are not liable for any personal injury, including death, caused by your use or misuse of the Website or Content use of the Website, Remedies under these Terms and Conditions are exclusive and are limited to those expressly provided for in these Terms and Conditions.

IN NO EVENT SHALL THERADOME BE HELD RESPONSIBLE FOR THE DELAY OR INABILITY TO USE THE WEBSITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE WEBSITE, OR OTHERWISE ARISING OUT OF THE USE OF THE WEBSITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE. YOU UNDERSTAND AND AGREE THAT ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE WEBSITE IS DONE ENTIRELY AT YOUR OWN DISCRETION AND RISK. YOU ALONE ARE RESPONSIBLE FOR YOUR USE OF THIS WEBSITE.

Indemnity

You agree to defend, indemnify, and hold Theradome, its officers, directors, employees, agents, licensors, and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your violation of these Terms & Conditions.

Errors on Website

Content and availability of products and services referred to on the Website are subject to change without notice. Errors will be corrected when discovered, and Theradome reserves the right to revoke any stated offer/services and to correct any errors, inaccuracies or omissions at any time.

General

Theradome is based in Pleasanton, California in the United States of America with principal offices in Pleasanton. The following provisions survive the expiration or termination of this Agreement for any reason whatsoever: Liability, Indemnity, Jurisdiction, and Entire Agreement.

Jurisdiction

You expressly agree that exclusive jurisdiction for any dispute with Theradome, or in any way relating to your use of the Website, resides in the courts of the State of California and you further agree and expressly consent to the exercise of personal jurisdiction in the courts of the State of California in connection with any such dispute including any claim involving Theradome or its affiliates, subsidiaries, employees, contractors, officers, directors, and content providers.

These Terms and Conditions are governed by the internal substantive laws of the State of California, without respect to its conflict of laws principles. If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. No waiver of any of these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or any other term or condition.

Entire Agreement

Save as expressly provided in a particular “legal notice” on the Website, these Terms & Conditions constitute the entire agreement between you and Theradome with respect to the use of the Website and Content.

Should you have any questions regarding these Terms & Conditions, you may contact us at:
Theradome, Inc.
4900 Hopyard Road
Suite 100
Pleasanton, CA 94588