Our helmets have a 1-year limited warranty for purchases made through our website or authorized resellers. We warrant our laser helmets against defects in materials and workmanship for a period of one year from the original retail purchase date. The warranty does not cover accidental damage or misuse.
The warranty begins the day we ship our the product, this is standard manufacturer’s warranty policy. We just additionally add 7 days to it when someone purchase directly from us or Costco to compensate for any delivery times.
We believe you will love your Theradome. If you purchase from our website and/or via 1 (855) 549-6757 or our official Amazon Store, you are covered by our 6-month money back guarantee (effective from the date of purchase of the product). Costco customers are covered by Coscto policies. In order to qualify for this money back guarantee, we simply request that you use your Theradome as instructed in the user manual, 20-minute sessions twice a week for 180 days, to the best of your ability.
If you have not achieved visible or satisfactory results after 180 days from the date of purchase, you may return your Theradome for a full refund of the purchase price, less the shipping cost and interest charges—if a financing option (Affirm) was used for payment.
Unfortunately, we are not able to provide a 6-month money back guarantee if you are purchasing internationally.
Domecare PRO: $149 Domecare EVO: $99 Replacement battery: $49.00 Charger: $29.00 Battery and charger package: $65 PWR: $125 for U.S. customers. $175 for Canadian customers. Foam pads, foam inserts: $0 (we do not charge) IFU: $0 (we do not charge) We do not charge shipping for batteries, chargers, and foam pads/inserts. (US customers only) we use UPS ground.
The Theradome comes with a 1-year manufacturer’s warranty when purchased from an authorized reseller. Domecare, our extended warranty, extends your coverage from one year to three years from the original purchase date of your Theradome and adds technical fault and accidental damage coverage. You can purchase your Domecare by calling 1-855-549-6757 or by visiting www.theradome.com/shop. Please note: Domecare is only available for orders shipped to U.S. addresses.
Theradome’s Domecare is our 3-year extended warranty that covers you against any accidental damage or technical fault of the Theradome for up to 3 years from your date of helmet purchase. Domecare is only available for Theradome orders shipped to U.S. addresses.
We understand that accidents can happen – after all, it’s what makes us human. Your hair shouldn’t suffer because your helmet tumbles into the sink, or because your Theradome crashes on to the rock hard floor. And you shouldn’t have to worry about either!
This is why many of Theradome’s customers choose to protect their helmet with DomeCare, a 3-year extended warranty. Here’s what you get with DomeCare:
Extra peace of mind with three years of premium protection.
Free repair or a brand new helmet if your Theradome gets damaged – regardless of the cause.
Free upgrades to maintain your helmet’s premium performance.
VIP priority troubleshooting and customer service.