Understanding how to replace your battery

Step 1: Make sure your helmet is disconnected from the charger.

Step 2: On the rear of the helmet, you’ll locate two screws that fasten the battery door. Remove them with a Phillips screwdriver and set aside in a safe place.

Step 3: Carefully remove the battery door from your helmet. You’ll see the battery is attached to the helmet via two wires and a plastic connector. Disconnect them by pinching the wires on the base of the connector and pulling the wires out gently. Slide the battery out and set aside.

Step 4: Connect the new battery to the connector. Make sure the two connector ridges are facing outwards. Slide the battery connector into the board connector and slide the battery into the slot.

Step 5: Once the new battery is plugged in, the helmet will say “system error” and the master switch light will flash red. To get out of this mode, you will need to press the master switch one second and helmet will say “system resume.”

Step 6: Reinstall the battery door. Do not turn on the helmet until the battery door is shut and the two Phillips screws are reinstalled. Your battery replacement is completed.

Step 7: Recycle old battery.

If you are still having issues, please contact us at 1-855-549-6757 or email us at support@theradome.com for further assistance.

What are the box contents for the Theradome PRO LH80 and Theradome EVO LH40

The Theradome PRO LH80 kit includes:

* The Theradome PRO LH80 helmet
* Foam fitting pads to ensure a comfortable fit
* Protective bag for storage
* AC adapter to recharge the device
* Instructions For Use (IFU)
* Quick Start Guide (QSG)

The Theradome EVO LH40 kit includes:

* The Theradome EVO LH40 helmet
* Foam fitting pads to ensure a comfortable fit
* Protective bag for storage
* AC adapter to recharge the device
* Instructions For Use (IFU)
* Quick Start Guide (QSG)

What is the difference between red light therapy, laser phototherapy and LED’s?

Theradome’s 680nm medical grade lasers penetrate deep into the hair follicles in order to regrow and strengthen your hair. Red light therapy (LEDs) are weak and don’t properly penetrate into the hair follicles. LEDs are not lasers. Lasers are monochromatic which means they have a single color wavelength. LEDs are inexpensive and easy to make and can be often be seen in electronic equipment as an ON and OFF indicator. Lasers meet scientific standards and achieve results that LEDs could never achieve LED light spreads out and doesn’t have the narrow focus and follicle penetration that lasers do.

Many laser devices unfortunately add LEDs mixed with medical grade lasers to be able to claim more overall lights, however, the quality of lasers are more important than the quantity of them.

How is the Theradome’s helmet and lasers powered?

Our lasers are powered by a rechargeable lithium-ion battery. Theradome’s lasers produce the same energy output with either our AC adapter or battery. This is more convenient for continuing your daily activities throughout treatment.  Just like your phone and laptops, as long as your battery is charged, the Theradome will run as if it was plugged into an AC outlet.

What happens if the rubber pegs and foam pads irritate the scalp?

The pegs facilitate the helmet treatment. They help separate the hair so the scalp receives maximum exposure to laser light. They’re also set at a distance so when contacting the scalp, it optimizes light absorption. Using the foam pads help ensure a better fit and less pressure on the scalp.

The rubber pegs inside the helmet are not supposed to hurt your scalp. Usually if there is a lot of sensitivity, this means that there is some inflammation on the scalp, but we would strongly suggest to continue using the helmet as this will get better over time.

What are the hair growth results using Theradome?

The Theradome can produce results in as soon as 4-6 weeks from the start of treatment and require time and patience. Results occur in three phases:

1. Miniaturizing hair loss by slowing it down (1-3 months).
2. Reversing miniaturization by thickening existing hair (2-6 months).
3. Renewing and growing new hair (6-9 months).

Individual results may vary based on several factors including your current stage of hair loss, current health, possible existence of underlying medical conditions, and your genetics.