Are there any countries where the Theradome does not ship to?


We ship to all countries outside of the U.S. except China, Iran, North Korea, Russia, and Taiwan.
Please note that customers with shipping addresses outside of the U.S. are solely responsible for all duties, import taxes, and brokerage fees.

Using Medicare, Affirm or health insurance payment plans


Unfortunately, Medicare does not cover the cost of our helmets. However, we offer an easy, low-cost payment plan with split payments through our partnership with Affirm. Terms are simple and clear, and financing and fees represent a fraction of credit card fees. For purchases made with Affirm, we require all shipping and credit card billing addresses to be within the U.S. Apply for Affirm finance at our shopping cart.

Understanding shipping and expedited shipping methods


We use UPS for all Theradome helmet shipments. A signature is required upon delivery.

Rates are as follows:

Free UPS Ground shipping to all 50 states in U.S. Expedited shipping for U.S. orders is available for a fee. When you checkout, it will calculate the amount.

UPS Ground shipping for Canada is $50.

UPS Air shipping for Asia, Africa, and Australia: $150, Europe: $125, South America: $175.

For shipments outside of the U.S., the shipping charge covers shipping only. The customer is responsible for all duties, import taxes, and brokerage fees. Customs, duties, and taxes vary from country to country and are non-refundable. Please check with your local customs agency for details on estimated costs.

If you refuse a shipment because of unexpected import fees, the cost of the original shipping, any brokerage/customs/duty/taxes, and any return shipping charges will not be refunded.

Is there a sales tax on Theradome?


Sales tax is charged on orders shipping to a California and many other states including:
AR, GA, IA, IN, KS, KY, MI, MN, NC, ND, NE, NJ, NV, OH, OK, PA, RI, SD, TN, UT, VT, WA, WI, WV, WY

The tax is automatically calculated at time of order.

Shipping and signature on delivery requirement, how to waive a signature requirement


We use UPS for shipment and cannot ship to P.O. boxes. We can ship to residences, businesses, and local UPS store facilities.

Due to the value of your Theradome, we require a signature for all deliveries. You will need to have your tracking number if you like to change or update the delivery option. For example, if you want to waive the signature or instruct UPS to leave/deliver the package to the backdoor.

If you would like to make a request to UPS regarding delivery options, using your tracking I.D, you will need to go to

https://www.ups.com/track?loc=en_US&requester=ST/